RBI News Update: RBI has been continuously receiving complaints against the banks that even after submitting the documents, the banks repeatedly harass the customers for KYC.
RBI KYC: The Central Reserve Bank of India (RBI) said on Thursday that the process of fresh KYC (Know-your-customer) can be done either by visiting the bank’s branch or remotely through video-best customer identification process. The central bank issued a release today saying that “if there is no change in the KYC of the customer, a self-declaration from his side should suffice to complete his re-KYC”. The bank also said that banks have been advised to provide non-face-to-face channel options to customers for such self-declaration.
In December last month, RBI Governor Shaktikanta Das said in a press conference that customers need not visit the bank to update their details with the bank, if there is no change in address, they can do their re-KYC online. Can get it done. However, customers have faced some problems in online re-KYC.
In its release, the RBI said that individual customers of banks should ascertain the various options available with their bank for completing re-KYC, such as submitting their details through non-face-to-face channels. Can or not. Or will they have to go to the bank regarding which details they have to update, or will their work be done through V-CIP as well.
no need to go to the bank
RBI said that customers can use registered email ID, registered mobile number, ATM, digital channels (such as online banking / internet banking, mobile applications), letters, etc. to do re-KYC, for this they do not have to visit the bank branch. No need. Apart from this, if there is just a change in their address, then they can give their revised or updated address through any of the means mentioned above, which will have to be verified by the bank within two months.